Rant – Shipping Addresses/Times
Yesterday when I got home I was shocked to find out that an order I placed with Next on Sunday night had been delivered – (fair play though, ordered Sunday night and delivered Monday) despite me selecting that I wanted the delivery next Saturday when I knew someone would be at home. This is now the second time this has happened from Next – what’s the point in being able to select a delivery day if that request is not honoured? – I guess I’m just lucky that the next door neighbours were in!!
And what’s with other companies that let you enter a ‘separate delivery address’ but then deliver it to the billing address? That happened to me this morning, ordered something, expecting it to be delivered to work and the door bell rang just as I was leaving this morning and a parcel handed to me.
Boo!
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Dude, I’ve had this problem too, what gets me is the extra charge which never gets refunded
Something the next agents don’t honour.